Responsible handling starts with collecting less.
The Clear1040 public website collects only the information needed to review and respond to an initial enquiry. It is not intended for tax documents or sensitive taxpayer information.
What we collect
The public website enquiry form
The enquiry form may collect the following information, and nothing more.
- Name
- Email address
- Optional telephone number
- Tax year
- General filing category
- A short enquiry message
- Contact consent
- Submission date and source page
Do not enter Social Security numbers, ITINs, bank details, tax document contents, payment information or government identification details in the website enquiry form.
Current controls
Safeguards on this website today
These describe the website as it is implemented now. We do not hold a security certification and make no compliance or guarantee claims.
- Enquiries are submitted through server-side processing.
- Inputs are validated on the server before storage.
- Public visitors cannot read stored enquiries.
- Public visitors cannot update or delete stored enquiries.
- Privileged backend credentials are not exposed in browser code.
- Form information is not included in website URLs.
- Enquiry content is not intentionally sent to analytics services.
- Spam and malformed-submission controls are applied.
Separation
The filing portal will be separate
The future Clear1040 filing portal is intended to provide an approved process for collecting tax information and documents. Until that portal is available and the required controls have been implemented, customers should not send sensitive taxpayer information through the public website.
Public website — available today
- General information about the service
- Initial enquiries
Future filing portal
- Taxpayer informationPlanned
- Document submissionPlanned
- Preparation workflowPlanned
- Review and approvalPlanned
Planned capabilities are not currently available.
Your part
Customer security responsibilities
- Do not send tax documents through the general enquiry form.
- Do not include SSNs, ITINs or bank details in free-text messages.
- Confirm that communications come from an official Clear1040 contact channel.
- Use only approved document-submission methods provided by the team.
- Report suspicious messages claiming to represent Clear1040.
Providers
Third-party services
Clear1040 may use technology and service providers to operate the website and deliver agreed services. Details of relevant providers and data practices will be addressed in the Privacy Policy as the service configuration is finalised.
FAQ
Security questions
Can I upload tax documents through this website?
No. The public website has no document upload facility. Document submission will be handled through the future Clear1040 filing portal once it is available.
Should I include my SSN or ITIN in the enquiry form?
No. Do not enter Social Security numbers, ITINs, bank details or other sensitive taxpayer information in the enquiry form. Describe your filing requirement in general terms only.
How will Clear1040 request sensitive information?
Sensitive information will only be requested through an approved method provided by the team once your engagement is under way. It will not be requested through the general website enquiry form.
Can website visitors access submitted enquiries?
No. Stored enquiries cannot be read, updated or deleted by website visitors. Enquiries are written by a server-side process, and the database provides no public read access.
Is the Clear1040 filing portal currently available?
No. The filing portal is planned and not currently available. The website today supports general information and initial enquiries only.
How can I report a suspicious communication?
Use the contact page to tell us about any message that claims to represent Clear1040 and appears suspicious. Do not reply to the message or share any personal or financial information with the sender.